Last updated September 2026
Privacy Policy
This policy explains what information we collect, why, and how it's handled.
1. Information We Collect
When you place an order or contact us, we may collect your name, email address, shipping address, and any information you voluntarily provide (such as institutional affiliation for eligibility verification). Order details, including your research-use attestation and its timestamp, are retained to fulfill and document your order.
2. How We Use Information
- To process and fulfill orders, including shipping and COA requests.
- To verify buyer eligibility under our RUO Policy.
- To respond to inquiries submitted through our contact channels.
- To meet applicable legal, tax, and record-keeping obligations.
We do not sell personal information to third parties.
3. Cart & Preferences
Your shopping cart is stored locally in your browser (via local storage) so it persists between visits on the same device. It is not transmitted to our servers until you complete checkout.
4. Data Retention & Security
We retain order and eligibility records only as long as necessary to comply with legal, tax, and operational requirements, and we apply reasonable administrative and technical safeguards to protect information in our care.
5. Your Rights
You may request access to, correction of, or deletion of personal information we hold about you by contacting us using the details on our Contact page.
6. Changes to This Policy
We may update this policy from time to time. Material changes will be reflected by updating the date at the top of this page.
